BEST RECURRING REVENUE SOLUTION
Recognized by Commercial Integrator, NSCA & Security Sales & Integration for Excellence in Product Innovation.
Proactively manage your highest priorities systems today while building the foundation for proactive across the estate for tomorrow.
Unify data, documentation, access & audit logs.
Transform scattered data & manual processes into streamlined, scalable workflows that allow your Team to proactively monitor, manage & update system health.
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Centralize the Maintenance workflows in the pivotCloud ensuring every Team member & Partner works together in real-time to efficiently support, update & maintain your business-critical systems.
Run Scheduled Tasks, push remote configurations, validate network connections & automate commissioning checks to certify that systems that are updated for Remote Managed Support.
With real-time insight into System Health & the updates needed you can effectively plan & report on progress to Stakeholders, allowing your Team to focus on what matters.
Deliver proactive system management on scale.
Manage & update system health consistently & efficiently, with best practice templates for System Health Tracking, Scheduled Tasks, System Maintenance. Customize to meet your unique needs & then scale across locations.
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Centrally manage internal Teams & Partners to give everyone access to the right information under one unified maintenance workflow. Share one source of record data & documentation to collaborate in real-time & save everyone time. RBAC gives you a full audit log to meet Compliance.
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Streamline maintenance in the pivotCloud to save time & cost. Update system & asset records, push device configurations, run automated checks & track Service & Maintenance progress through to completion. Share the Maintenance Summary with a link while saying goodbye to manual processes & time consuming reports.
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Empower Support Teams & Partners with a real-time view into Maintenance Update status so that your Technical Team can focus on what matters; thorough testing, timely closeout & a seamless handover to Support.
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Centrally managing AV asset data & documentation
I'm looking for ways to maintain a real-time AV System of Record with documentation, configuration details, room inventories, & maintenance records to meet Compliance.
Improving operational efficiency
I'm actively looking for ways to automate more of the following processes. Managing refreshes, system updates, monitoring performance, & troubleshooting across the AV estate.
Single pane visibility into System Health
I'm searching for a way to utilize a single pane to understand system health across my AV estate.
Leveraging AI to scale service delivery
I'm looking to reduce ticket support volumes by embedding AI & automation into service & incident management workflows.
Lifecycle Management for legacy equipment
We’re continually retiring older hardware & looking for effective ways to maintain interoperability & make good decisions on end-of-life planning.
pivot combines UC, Network & vendor agnostic AV devices to proactively monitor & manage the system & user experience.
Combine Cloud-to-Cloud integrations & pivotAxis, the on-premise edge collector, to deliver full visibility into system health & function.
Continually recognized by Industry Experts & leading Associations for empowering proactive lifecycle management.
Recognized by Commercial Integrator, NSCA & Security Sales & Integration for Excellence in Product Innovation.
Awarded by industry expert judges & journalists from TVBEurope, Systems Contractor News, Digital Signage Magazine & Sound & Video Contractor.
Recognized by the industry's leading publication AV Magazine and the esteemed panel of Industry Expert Judges.
Enterprise-grade infrastructure with built-in protection and security, data privacy, governance, permissions, and compliance.
Get started on the journey to proactive.
Book a time to talk about real-time system health management.
